Order Confirmation

After you place an order on Bandletic, you will receive an order confirmation email confirming that we have received your order.

 

Processing Time

Orders are processed and shipped within 3 business days (excluding weekends and public holidays).

Processing time is not transit time. Transit time varies by destination and shipping method.

Once your order ships, you will receive a shipping confirmation email with tracking information.

 

Shipping Coverage

We ship worldwide. However, some destinations may be temporarily unavailable due to local carrier limitations or other restrictions.

If you are unsure whether we can ship to your location, please contact us before ordering:
support@bandletic.com

 

Shipping Methods and Transit Time

Shipping options and transit times vary by destination.

Standard Shipping: transit time varies by destination (for many destinations, delivery is commonly within 7–12 business days after shipment).

Express Shipping: available, with transit time varying by destination.

Delivery times are estimates and may be affected by weather, holidays, customs procedures, and local carrier operations. If an unusual delay occurs, we will email you with an update when possible.

 

Tracking

Once your order is fulfilled, you will receive a shipping confirmation email containing your tracking details so you can monitor your shipment during transit.

 

Shipping Rates and Free Shipping

Shipping fees are calculated based on your destination and selected shipping method.

Standard shipping fees: vary by country/region

Express shipping fees: vary by country/region

Free shipping: available for orders over USD $40 (where applicable)

Shipping fees are non-refundable, including in the case of returns.

 

Duties and Taxes (International Orders)

Customs duties: covered by Bandletic (when applicable)

Local taxes (such as VAT/GST or other local taxes): paid by the customer if charged by the destination country/region

 

Address Changes and Order Cancellations

Before shipment: you may contact us to request an address change or order cancellation. We will do our best to assist as long as the order has not shipped.

After shipment: orders cannot be cancelled and shipping addresses cannot be changed.

Contact: support@bandletic.com

 

Shipping Issues Support

Lost or Stolen Packages

If your package is lost or stolen, please contact us and provide a screenshot or proof from the tracking page. After review, we will offer either a replacement shipment or a refund, depending on the situation.

Contact: support@bandletic.com

 

Damaged Items

If your item arrives damaged, please contact us within 3 days of delivery and provide clear photos of the damage (and packaging if relevant). After verification, we will arrange a replacement shipment.

Contact: support@bandletic.com

 

---

Returns and Exchanges

For returns and exchanges, please refer to our Return Policy page.
If you need assistance, contact us at support@bandletic.com.

 

Contact Us

If you have any questions about shipping, tracking, or delivery, please contact: support@bandletic.com